ayaRemote feature

ayaRemote Desktop App

Give employees a simple way to reach support, follow conversations and receive instant notification of new replies.

Live operationsAll systems active
OverviewDevice operations
Live
Managed devices248+12
Online231%93
Needs attention73 new
FIN-LT-024Remote ready
92%
OPS-PC-118Inventory current
76%
SRV-IST-04Agent active
86%
Secure connectionRole permissions verified
Deep dive

How does this feature work?

01

Always within reach

ayaRemote runs quietly in the background after startup, opens easily from the system tray and remembers the employee's Turkish or English preference.

02

Direct communication

Employees can create support requests, view open requests and continue conversations from the app.

03

Instant notifications

A Windows notification appears for each new reply and opens the relevant conversation when selected.

Workflow

Four steps from context to action.

  1. 1

    The employee opens ayaRemote from the system tray

  2. 2

    They create a request or select an existing conversation

  3. 3

    They message the support team

  4. 4

    A notification brings them back to each new reply