Core RMM use cases
RMM scope varies by vendor. The common core includes endpoint visibility, monitoring, remote support and centralized operations.
- Endpoint and agent status
- Hardware and software inventory
- Remote support
- Alert and action visibility
What full RMM platforms may include
Some RMM platforms also provide patching, software deployment, scripting, backup and security modules. Buyers should verify which capabilities are actually included.
- Patch management
- Automation and scripts
- Reporting
- Security and backup integrations
ayaRemote's current scope
ayaRemote focuses on the visibility, inventory, agent status, remote support and multi-company side of RMM needs. We describe current capabilities without implying unavailable modules.
- Heartbeat and live status
- Hardware/software inventory
- Remote support details
- Company, role and user management