For companies with their own IT staff

RMM Software for Internal IT Teams

RMM for internal IT: monitor company computers with hardware and software inventory, device health, employee assignments, USB changes and support requests.

Illustrative dashboardExample data
OverviewDevice operations
Live
Managed devices248+12
Online231%93
Needs attention73 new
FIN-LT-024Remote ready
92%
OPS-PC-118Inventory current
76%
SRV-IST-04Agent active
86%
Secure connectionRole permissions verified
Why ayaRemote?

From visibility to action, in one place.

ayaRemote helps a company's own IT team manage Windows computers from central records. Review agent data alongside employee assignments, warranty and service history, and follow support requests within the same operation.

01

Hardware and software inventory

Review agent-collected hardware and installed software information in each device record.

02

Device status and essential health

Use heartbeat and essential health information to see the latest state of company computers.

03

Employee-device and service context

Review the assigned employee, warranty information and previous service records together.

04

USB changes and support requests

Follow USB changes, command results and employee support requests.

The product workflow

  1. Install agents on Windows computers to collect inventory and status information.
  2. Review employee assignment, warranty and service records alongside each device.
  3. Manage team access with permissions and follow command results and support requests.

Remote access is disabled in trial accounts for security. Start by evaluating inventory and device records.

Use cases

Which teams benefit?

01

Companies with internal IT

Keep computer inventory and support operations in central records.

02

Distributed company teams

Review Windows device status across locations with employee context.

03

IT support owners

Evaluate support requests alongside device inventory and service history.

Frequently asked questions

What to know before you decide.

Is ayaRemote only for MSPs?

No. Its primary use is device monitoring, inventory and support operations for companies with their own IT staff. Company-level organization also supports MSP use.