Every device visible.
Every support moment under control.
ayaRemote brings remote support, automated inventory, usage insights and support requests into one clear workspace.
One app. One platform. Uninterrupted support.
A complete IT operation, from employee requests to device visibility.
Spend less time searching.
Resolve issues faster.
Click a capability to explore how it works, which data it uses and the workflow in detail.
Accelerate remote support
Reach connection readiness and remote access details for every device from one platform.
Explore details 02Automate your inventory
Keep CPU, memory, disk, GPU, BIOS, network and installed software data current.
Explore details 03Monitor device health
Use heartbeat data and system metrics to identify issues before users report them.
Explore details 04Make ownership clear
Connect devices with employees, companies, purchases, warranties and service records.
Explore details 05Make changes visible
Record USB and hardware changes by endpoint to strengthen operational control.
Explore details 06Control access
Give the right permissions to the right people with roles, user groups and access rules.
Explore details 07Track commands and alerts
Follow agent command results, alerts and pending actions from a central workspace.
Explore details 08Preserve service history
Keep maintenance, incident, warranty and service records throughout the device lifecycle.
Explore details 09Bring support to the desktop
Let employees create requests, follow replies and stay informed through the ayaRemote desktop app.
Explore details 010Understand device usage
Review active and idle time by application, only for computers where reporting is enabled.
Explore details 011Manage requests in one place
Organize support conversations with priorities, statuses, assignments, employee replies and internal notes.
Explore detailsSee the request, device and employee experience in one picture.
Review support conversations alongside device information and usage insights to make faster, more consistent decisions.
Evaluate ayaRemotePrioritize requests, assign the right owner and keep every conversation in one place.
Review active and idle time by application while respecting each device's reporting preference.
Never miss a new reply; return directly to the relevant conversation from the notification.
The same clarity, from internal IT to service providers.
Internal IT teams
Manage employee devices, inventory and everyday support from one place.
MSPs and IT providers
Run multi-customer device operations in an organized, separated structure.
Technical service teams
Combine service history with device context for faster, more consistent work.
What ayaRemote includes.
Essential tools for IT operations, from everyday support to the complete device lifecycle, in one platform.
Remote support
- AyaDesk Remote ID and temporary password visibility
- Connection readiness status
- Device-level remote access details
- Agent commands and result tracking
- Central support workspace
Hardware and software inventory
- CPU, memory, disk and GPU details
- BIOS, motherboard and network adapter data
- Installed application inventory
- Device alias and purchase information
- Automated periodic inventory updates
Monitoring and change tracking
- Online device status through heartbeat data
- Essential system load and health metrics
- USB storage and peripheral changes
- Agent connectivity and service status
- Alert and action result tracking
Operations and access control
- Multi-company organization
- Employee, device and assignment matching
- Service, maintenance and warranty records
- Roles, user groups and permission management
- Advanced device and equipment search
Support requests
- Easy request creation from the desktop app
- Status, priority and assignee management
- Employee-visible replies and internal notes
- Instant notifications for new replies
- Automatic refresh without losing the open conversation
Usage reports
- Reports by computer and date
- Active screen time and idle time summary
- Application usage breakdown
- Window title details
- Per-computer reporting controls
Your per-PC price drops as you license more computers.
Try ayaRemote for 7 days with limits of 5 PCs and 25 equipment records. Pro licenses are billed annually based on the number of licensed PCs.
Try ayaRemote
- 5 PCs and 25 equipment records
- No credit card required
- Inventory and panel features
- Remote access is disabled during the trial
- A Pro license is required after 7 days
Annual PC licensing
Remote access is available only with an active Pro license. Enter the number of PCs to see your annual total instantly.
$15 per PC/year × 10 PCs
Prices exclude taxes. Applicable taxes are added at checkout.
ContinueUnderstand the category before choosing a platform.
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